Fastest
Typical response — minutes to a few hours during business hours. Best for quick questions, photos of issues, parts requests. In Spanish or English.
Four ways to reach us. WhatsApp (760-560-7756) for immediate response. Phone — 858-292-9244 for San Diego, 760-779-9916 for Rancho Mirage. Online form for detailed requests. Or visit us at one of our two showrooms — San Diego, serving San Diego County; or Rancho Mirage, serving the Coachella Valley from Palm Springs through La Quinta, Palm Desert, and Indio. Bilingual staff at both. We respond to general inquiries within 1–2 business days.
Three ways to reach us
Detailed consultation
Phone
Call a showroom directly. Conversation in Spanish or English. Best for detailed consultation.
Detailed requests
Form
For detailed requests — quotes, diagnostics, projects. Response within 1–2 business days. We contact you the way you prefer.
Send us a message
We respond within 1–2 business days. No obligation.
Thanks! We received your message.
We'll respond within 1–2 business days via the method you chose. For immediate response, message us via WhatsApp: 760-560-7756
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We respond within 1–2 business days. For immediate response, message us via WhatsApp: 760-560-7756
Visit us in person
San Diego Showroom
8020 Clairemont Mesa BlvdSan Diego, CA 92111
- Phone: 858-292-9244
- Email: [email protected]
Hours: Mon–Fri 9:30 AM – 5:30 PM (year-round) · Sat 10:00 AM – 5:00 PM · Sun 10:00 AM – 4:00 PM
Sundays open during high season only (June–September).
Serving San Diego County.
Rancho Mirage Showroom Coachella Valley
71-432 Highway 111Rancho Mirage, CA 92270
- Phone: 760-779-9916
- Email: [email protected]
Hours: Mon–Fri 9:30 AM – 5:30 PM (year-round) · Sat 10:00 AM – 5:00 PM (Sep–May) · Sundays closed year-round
Saturdays closed June–August; Sundays closed year-round.
Serving the Coachella Valley — Palm Springs, Rancho Mirage, Palm Desert, La Quinta, Indian Wells, Indio.
When to expect a response
- WhatsApp — minutes to a few hours during business hours; next business day if you write at night or on weekends.
- Phone — immediate attention during hours; voicemail available outside hours.
- Form / email — 1–2 business days for initial response; faster for urgent matters.
For trade or large-project inquiries (contractors, designers, hotels, corporate buyers), we assign a dedicated representative within 1 business day.
Trade program
Are you a design, construction, or hospitality professional?
Our trade accounts team serves interior designers, architects, builders, real estate developers, and buyers for hotels and commercial operations better. Volume orders. Project specification. Specialized bilingual service — including projects in Mexico.
Learn about our trade program → ventiladoresyluces.comWhile ventiladoresyluces.com is under construction, email [email protected].
Frequently asked questions
What languages do you serve in?
Spanish and English, every day, at both showrooms. WhatsApp and phone also available in either language.
What's the fastest way to reach you?
WhatsApp for quick questions or urgent matters. Direct showroom call for detailed consultation. Form for requests that need a quote or more context.
When do you respond to the form?
Within 1–2 business days. Monday through Friday during regular hours. If your request is urgent, also message us via WhatsApp to speed up the response.
Are you available on weekends?
Our showrooms are open Saturdays (and possibly Sundays depending on location — see hours above). WhatsApp is monitored during business hours; weekend messages are answered the next business day.
Can I send photos of the fan or space?
Yes. The easiest way is via WhatsApp. You can also attach photos to email after our first contact.
Do you have a central office or just the showrooms?
We operate from the two showrooms (San Diego and Rancho Mirage). There's no separate office — all customer service happens directly from the showrooms.
Message us. Call us. Visit us.
WhatsApp for immediate response. Phone for detailed consultation. Form for requests that need a quote or more context. Or come to the showroom — we serve customers in Spanish every day.
WhatsApp 760-560-7756 Phone San Diego 858-292-9244 · Rancho Mirage 760-779-9916 Form Scroll up Showrooms San Diego · Rancho Mirage
We're here to help.